Carolina Office Systems
  • Raleigh NC
  • Raleigh, NC, USA
  • Pay plus bonuse plan and mileage
  • Full Time

Full Benefit Package

Carolina Office Systems/Xerox is not your typical office technology company. We're problem solvers, disruptors and fun makers. We are expanding again and searching for the right people to join the team this summer.

To be considered for the position candidates must demonstrate a desire to grow, both professionally and personally, and show interest in making an impact in the business world while supporting their community along the way.

If you want a career and not "just a job"; be recognized for your achievements; and represent the company's values we would like to hear from you!

Previous experience in technical copier/printer repair and service at a supervisory level is required and we will provide you with the tools you need to grow and succeed through our initial and on-going training. If you think you are the person we should have on the team apply now. We are looking forward to meeting you!


We offer


Competitive Pay and Bonus Programs, 401k benefits with company contributions, full benefits package.


A generous vacation policy with flexible hours.


You will be responsible for the greater Raleigh area.


Carolina Cares programs encourages our employees to get involved in the community and support charitable organizations.

Training and Development:

Ongoing development of skills lead by our own Director of Learning and Education. We offer tuition reimbursement for continuing education.

Career Advancement

            A structured career advancement ladder for Sales, Marketing and Management positions. Part of a National organization of Global Imaging Inc., a Xerox company.


The premier document and printer solutions provider in North and South Carolina is currently interviewing for Field Service Manager in our growing service department. Carolina Office Systems is a division of Global Imaging, a wholly owned subsidiary of Xerox, and the fastest growing office solutions provider in the industry. Carolina Office Systems with South Carolina offices in Columbia and Charleston, and North Carolina offices in Charlotte, and Raleigh, and is expanding both our product offering and our sales force. We are looking for career-minded individuals with high energy, confidence and a strong desire to achieve a high level of success. We offer an excellent combination of pay, bonuses, and benefits to those motivated to excel. Our representatives are experts in the latest and best office imaging solutions that maximize productivity while reducing overall costs. A highly trained technical staff that provides excellent service and support backs our products. Our success is a result of well-trained, motivated and focused sales teams with excellence in technical and customer service. We are currently hiring for our Raleigh, NC office. The potential candidate must possess the following:

Job Overview:

Overall responsibility for the team of technicians that cover the Raleigh market.  This includes management of the team, recruiting new candidates, training and development of team personnel as well as holding team members accountable to performance requirements.  You must be meeting or exceeding revenue, gross profits, and expense control goals.  Must be able to balance office responsibilities while spending greater than 60% of your time with technicians in the field.  Must have reliable transportations with an acceptable driving record and be able to maintain required insurance coverages.  Must have excellent customer service skills as you are responsible for addressing all customer service needs for the Raleigh market and ensuring customer satisfaction in expediting the repairs and service to their equipment and reducing their downtime to acceptable levels.  Must manage local loaner units.  Must have excellent communication skills via direct communication with customers and other company employees face to face, via phone, and via e-mail and/or other electronic means as necessary.  Must work closely with and directly support sales and adminstrative team's initiatives to meet company goals.


Previous Expert Level experience in the Copier/Printer Repair industry is required

Previous Copier/Printer Repair Supervisor/Manager level position preferred

Excellent communication and presentation skills

Positive attitude with a competitive drive and self-motivated work ethic

Strong Computer and Electronics Skills with a general understanding of Network Operating systems.

Reliable transportation with an excellent driving record and ability to maintain required insurance coverage.



Carolina Office Systems
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